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Frequently Asked Questions

Appointment Guidelines, Policies, Fees

Please click here to see the policies, fees, and guidelines for appointments with Cynthia.

How do I make an appointment with Cynthia, or schedule a Home Visit?

Give Name, contact info, date and time of your request, and who referred you. Allow 24 hours for a reply. If emailing, put "Appointment" in Subject Line.
• Text: 917-797-9834
• Phone: 917-797-9834 or 845-482-5521
• Email: info@catskillmountainspirit.com

Where is Cynthia’s office in the Southern Catskills located?
Cynthia’s office in Jeffersonville, New York, is just east of the village. When you make your appointment, address will be given..

What days and hours are appointments available in the Jeffersonville office?
I see clients 7 days a week, from 10AM to 7PM, weekends and holidays included.  If you would like a Home Visit for 2 or more people, please book ahead.

What is the cancellation policy?
If you need to cancel or change your appointment you must give me at least 24 hours notice by calling 845-482-5521 or texting 917-797-9834 .
If you are running late I will hold your appointment for you for 30 minutes. After 30 minutes, it will be considered a last-minute cancellation, and you will owe the entire session fee.
If I need to change or postpone your appointment I will give you at least 24 hours notice.
You may not cancel via email unless it is one week ahead.

Will I be charged for cancelled appointments or no-show’s?
Unless it is a true emergency, you will be responsible for last-minute cancellations and no show’s. The treatment fee will be owed in full.